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“Thomas Kneale has an extra ordinary organisational personality and culture under pinned by an absolute determination to excel in customer care. Rarely is a company so customer focused. The company’s continual investment in people and enduring commitment to helping and supporting them to ensure their health and wellbeing, ensures that going the extra mile is the norm and the customer is king”Investors in People Assessor

“Excellence in customer service and responsiveness. Strong business ethics are the foundation stones of Thomas Kneale. Their understanding and ability to satisfy the variable demands of the custodial sector are unique in this business sector”. Purchasing Manager – Global Security Company

“Many thanks for your excellent service, it is much appreciated”Hall Manager- Private Accommodation Provider

“Many, many thanks for sorting out our last minute order – we really appreciate your assistance” University Services Manager

“Thank you for your kind note. I came into work one day last week and was determined to pay you on time! I enjoy working with all your colleagues and find everyone at Thomas Kneale extremely helpful”Procurement and Facilities Manager

“I wanted to say many many thanks for all that you and the Team at Thomas Kneale have done for us here throughout 2011. It’s turned into a great working partnership, and when you add up some of the projects we’ve delivered… you’ve all worked brilliantly with us to dramatically change the guests experience of that core product this year, and it’s work I am personally very proud of” Head of Procurement, National Hostel Association

“Many thanks as always for your swift response. If all suppliers were as good as you are my job would be a breeze!”Housing Manager – Private Accommodation Provider

“We received the curtains today and we are delighted with them” University Hall Manager

“The can do attitude is so refreshing” HM Prison Service

“I am delighted to say that the service and products provided by Thomas Kneale & Co Ltd far out-weigh any expectations we at the Harbour Club may ever come to expect. Sylvia and the team have provided us with a quick, reliable service that we can depend on each time an order is placed. We also value their ability to deliver such high quality products that suit the needs of our clientele.” Health Club Manager

“Thanks – you are a fantastic company” University Residential Services Manager

“Many thanks for your support, guidance and technical advice” Head of Enterprises, HM Prison Service

“I have been impressed by the very helpful attitude of your firm” Development and Partnership Manager –International Hostel

“To everyone at Thomas Kneale – I would just like to express my thanks and appreciation for the sterling delivery and handling service you have provided to us over the course of this summer” University Operations Services Manager

“I just want to say how impressed I was with the recent delivery – it must have taken someone a lot of time to label and colour code all the boxes, but it made life a lot easier at this end” Head of School Housekeeping

“The crews are very happy and satisfied with the quality supplier” Operations Manager, Ambulance Service

“We continue to be happy to trade with Thomas Kneale & Co Limited in these economically taxing times” Category Buyer, Leisure Park

“We have found Thomas Kneale to be customer focused and their goods competitively priced” Hotel Services Manager, Great Ormond Street Hospital

“I have been impressed with their record of business” Business Manager, Barclays Bank

“The percale linen supplied has been proven to be successful in a commercial laundry environment” Laundry National Account Director

“Just to say a big thank you for being so prompt with our delivery….. couldn’t believe it when it arrived the day after ordering.” School Matron

“This letter serves to inform you that I am extremely pleased with the curtains that were ordered from your company recently. The quality was fantastic and the measurements were exactly as they should be.” Mental Health Trust Support Services Manager

“You are a complete and utter saviour” University Halls Manager

“Thank you for all your hard work in getting this to us today, it is very much appreciated. Also thanks, for all your work in general for the orders”Procurement Manager – Government Services

Rarely beaten on price, never beaten on service

With logistic operations beginning in advance of 3am each day, we achieve service levels which are hard to beat.

We ensure our delivery vehicles are on the road in the early hours; arriving to at time that makes a difference to our customers. This is key to many sectors where goods are required with specific instruction regarding delivery times, vehicle type and often 'just in time' stock approach.

Talk to our Customer Service Team who will be happy to help you.

Contact Our Product Experts

We are open from 3am for early birds and throughout the day, please call us on +44 (0)161 274 4464 or click below to send us an email- we will be right on to it!

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